Terms and Conditions of Use
Welcome to our e-commerce website. Access to and use of this site are governed by the following Terms and Conditions of Use, which we invite you to read carefully. By using our site, you unconditionally accept these Terms and Conditions. If you do not agree with the terms, please do not use the site.
1. General Information
1.1. Site Owner
The e-commerce site www.italianblackgold.com is owned and operated by Black Gold srl semplificata, with its registered office at Via S. Cecili 24, 06049 Spoleto (PG), ITALY, VAT 03364450545
1.2. Scope
These Terms and Conditions govern access to and use of the website www.italianblackgold.com, including all services and products offered through the site.
2. Acceptance of the Terms
By using the site, the user declares that they have read, understood, and accepted these Terms and Conditions of Use. Black Gold srl semplificata reserves the right to modify these Terms and Conditions at any time. Changes will take effect from the moment they are published on the site, therefore users are encouraged to regularly review this section.
3. Use of the Site
3.1. Registration
To make purchases on the site, the user must register, providing accurate, complete, and up-to-date information. It is the user's responsibility to keep their login credentials confidential.
3.2. User Conduct
The user agrees to use the site and its services in accordance with the law and the provisions set out in these Terms. It is forbidden to use the site for illegal or unauthorized purposes.
4. Products and Services
4.1. Product Descriptions
The products offered for sale are described in the online catalog. Black Gold srl semplificata commits to presenting the products as accurately as possible, but does not guarantee that the descriptions are error-free.
4.2. Availability
The availability of products indicated on the site may vary. In case of unavailability of an ordered product, Black Gold srl semplificata will promptly inform the user and proceed with refunding any amount already paid.
5. Prices and Payments
5.1. Prices
All prices indicated on the site are expressed in Euro (€) and Polish Zloty and include VAT, unless otherwise specified. Black Gold SRL semplificata reserves the right to change prices at any time, but guarantees that the changes will not affect orders already confirmed.
5.2. Payment Methods
Payment can be made via credit cards, PayPal, bank transfer, etc. The order will be processed only after payment confirmation.
6. Shipping and Delivery
6.1. Shipping Methods
Black Gold srl semplificata ships products to the address provided by the user during the purchase process. Shipping costs are indicated during the checkout process.
6.2. Delivery Times
Delivery times vary depending on the destination and the chosen shipping method. Black Gold Soc.Agr. srl is not responsible for delays attributable to the courier or circumstances beyond its control.
7. Right of Withdrawal
7.1. Exercise of the Right of Withdrawal
The user has the right to withdraw from the purchase contract within 14 days of receiving the products, without providing any reason. To exercise the right of withdrawal, the user must send a written communication to info@italianblackgold.com indicating the order number and the products for which they intend to exercise the withdrawal.
7.2. Return of Products
Products must be returned intact, in their original packaging, and without signs of use. Return shipping costs are borne by the user.
8. Warranties
8.1. Legal Warranty
All products sold by Black Gold S.r.l. semplificata are covered by the 24-month legal warranty of conformity for consumers. In case of a lack of conformity, the user has the right to request the repair or replacement of the product, or a partial or full refund.
9. Liability
Black Gold SRL Semplificata will not be liable for direct or indirect damages arising from the use of the site or the purchase of products through the site, except in cases of willful misconduct or gross negligence.
10. Privacy
The personal data provided by the user will be processed in accordance with the current legislation on personal data protection. For more details, please refer to our Privacy Policy.
11. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Italian law. For any disputes arising from the interpretation or execution of these Terms, the Court of Spoleto (PG) shall have jurisdiction.
12. Contacts
For further information or assistance, the user can contact Black Gold SRL Semplificata at the following email address: info@italianblackgold.com.